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FAQ

  • How much will I pay for postage?
    The price of postage in our e-shop is 0 euro for purchases over 50 euro. The price is always the same. It does not change with the quantity of goods ordered.
  • How can I pay in your e-shop?
    It is currently possible to pay by bank transfer in our e-shop.
  • How long does it take to deliver an order?
    The processing time of the order depends very much on whether the goods you ordered are in stock or must be sewn.
  • Is shopping in your e-shop safe? Are my personal data safe?
    Purchasing in our e-shop is definitely safe. We store your personal data in accordance with the law and do not provide them to third parties. You don't have to worry that spam from unknown companies will arrive in your e-mail box after completing your order.
  • What happens after creating my order?
    We ship the goods in stock on the second working day after receiving the payment, we make the goods to order within 2 weeks.
  • Will I receive an invoice for my order?
    Every customer. who places an order in our e-shop will receive an invoice together with the goods in electronic form.
  • How do I add a new question and answer?
    To add the most frequently asked questions, follow these steps: 1. You can manage the most frequent questions from the control panel of the website or from the Editor 2. Add a new question and answer 3. Assign the most frequent question to a category 4. Save and publish. You can edit the most frequently asked questions at any time.
  • Can I insert a picture, video or GIF in the FAQ?
    Yes. Follow these steps to add media: 1. You can manage the most frequent questions from the control panel of the website or from the Editor 2. Create a new query or edit an existing one 3. In the reply text panel, click the video, image or GIF icon 4. Add media from your library and save everything.
  • How do I remove the "Frequently Asked Questions" title?
    Name You can edit the most frequently asked questions in the "Settings" tab in the Editor. In the Owner mobile application, remove the name in the Web and app tab and click customize.
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